Freddie Mac Single-Family Seller/Servicer Guide 9201.4 — Servicer’s loss mitigation operations

fhlmc-9201-4

Freddie Mac Guide §9201.4 (Servicer’s loss mitigation operations). Gap-fill (verbatim, ID-diff).

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Verbatim provisions from Freddie Mac Single-Family Seller/Servicer Guide 9201.4 — Servicer’s loss mitigation operations — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.

Freddie Mac Single-Family Seller/Servicer Guide 9201.4 — Servicer’s loss mitigation operations

Effective 2025-09-10 · Freddie Mac's stamp for this section

Loss mitigation activities must be an integral part of the Servicer’s Servicing operations. Freddie Mac expects the Servicer’s collection and loss mitigation staff to coordinate their efforts. The Servicer must ensure that it has: 1. A documented process for loss mitigation activities and approving foreclosures 2. Skilled staff devoted to loss mitigation activities 3. Trained collections and loss mitigation staff who: ■ Have the ability to gain a Borrower’s confidence and help the Borrower explore alternatives to foreclosure ■ Provide counseling to a Borrower early in the Delinquency to explain potential options and the consequences of foreclosure ■ Maintain a record of conversations with a Borrower in the Mortgage file or other form of data storage ■ Screen Borrower requests for assistance to identify eligible workout candidates

Source: Freddie Mac Single-Family Seller/Servicer Guide 9201.4 — Servicer’s loss mitigation operations · source URL · snapshot 4c94f67729042dd6

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Source of record: https://claudeforcompliance.com/regs/fhlmc-9201-4/ · register fhlmc-9201-4 · verbatim, source-snapshotted regulator text from the Claude for Compliance corpus. To work from every register at once, download the corpus and follow the methodology.