FHA Single Family Housing Policy Handbook 4000.1, IV. CLAIMS AND DISPOSITION > C. TITLE I CLAIMS > 1. Title I Claims for Property Improvement — d. Claim Filing Supplies
HUD effective date: 05/09/2022 · section IV.C.1 · Handbook 4000.1
FHA Single Family Housing Policy Handbook 4000.1, Part IV — d. Claim Filing Supplies (05/09/2022).
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Verbatim provisions from FHA Single Family Housing Policy Handbook 4000.1, IV. CLAIMS AND DISPOSITION > C. TITLE I CLAIMS > 1. Title I Claims for Property Improvement — d. Claim Filing Supplies — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
FHA Single Family Housing Policy Handbook 4000.1, Part IV — d. Claim Filing Supplies (05/09/2022)
d. Claim Filing Supplies (05/09/2022) i. Claim Folders Lenders must obtain supplies of form HUD-3432, Title I Claim Folder, from the HUD Direct Distribution Center. Lenders may order the folders from the Direct Distribution Center by phone at (800) 767-7468, or email OnDemand.Mail@hud.gov. ii. Packaging and Mailing the Claim Form HUD-637 has a checklist of the most common documents to accompany the claim. Each claim must be submitted in a green Title I Claim Folder (form HUD-3432) to HUD’s FOC. HUD’s FOC can provide these folders as well as labeled yellow file tab inserts to help sort the documentation. iii. Premiums Branch (Title I Insurance Processing) The Lender must submit the following Title I claim-related requests to the Title I Insurance Processing Branch: • initial Title I claim submissions; • resubmittals of claims; • appeals of claim denials; and • waiver requests. For assistance or questions regarding claims, Lenders may contact the Title I Insurance Processing Branch in the following ways: • call the Title I Insurance Processing Help Line at (800) 669-5152 extension 2832; • send a fax to (202) 485-9035; • send an email to title_one_help@hud.gov; or • in writing to: U.S. Department of Housing and Urban Development Financial Operations Center Attention: Title I Insurance Processing Branch 52 Corporate Circle Albany, New York 12203
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