FHA Single Family Housing Policy Handbook 4000.1, V. QUALITY CONTROL, OVERSIGHT, AND COMPLIANCE > A. Quality Control of Lenders and Mortgagees > 2. Institutional Quality Control Program Requirements — c. Fraud, Misrepresentation, and Other Findings
HUD effective date: 04/10/2025 · section V.A.2 · Handbook 4000.1
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FHA Single Family Housing Policy Handbook 4000.1, Part V — d. Fraud, Misrepresentation, and Other Findings (04/10/2025).
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Verbatim provisions from FHA Single Family Housing Policy Handbook 4000.1, V. QUALITY CONTROL, OVERSIGHT, AND COMPLIANCE > A. Quality Control of Lenders and Mortgagees > 2. Institutional Quality Control Program Requirements — c. Fraud, Misrepresentation, and Other Findings — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
FHA Single Family Housing Policy Handbook 4000.1, Part V — d. Fraud, Misrepresentation, and Other Findings (04/10/2025)
In force by default — effective 2025-04-10. This is the version that governs unless your firm has adopted the Update 18 revision.
6 sections · 6,546 characters of verbatim text. Open a section to read it, or . Every section below is in the page source whether open or closed.
§d. Fraud, Misrepresentation, and Other Findings (04/10/2025)61 ch
d. Fraud, Misrepresentation, and Other Findings (04/10/2025)
iDefinitions (A) Finding A Finding is a determination of defect by…1,317 ch
i. Definitions (A) Finding A Finding is a determination of defect by the Mortgagee. (B) Material Finding In the context of mortgage origination and underwriting, a Finding is Material if disclosure of the Finding would have altered the Mortgagee’s decision to approve the Mortgage or to endorse or seek endorsement from FHA for insurance of the Mortgage. In the context of mortgage servicing, a Finding is Material if it has an adverse impact on the Property and/or FHA. (C) Mitigated Finding In the context of mortgage origination and underwriting, a Finding has been Mitigated if the Mortgagee has adequately addressed the deficiencies underlying the Finding, and such deficiencies have been remedied so that the Mortgagee’s decision to approve the Mortgage or to endorse or seek endorsement from FHA for insurance of the Mortgage is acceptable to FHA. In the context of mortgage servicing, a Finding has been Mitigated if the Mortgagee has adequately addressed the deficiencies underlying the Finding, and such V. QUALITY CONTROL, OVERSIGHT, AND COMPLIANCE A. Quality Control of Lenders and Mortgagees 2. Institutional Quality Control Program Requirements deficiencies have been remedied through mortgage servicing actions taken by the Mortgagee so there is no longer an adverse impact on the Property and/or FHA.
iiStandard The Mortgagee must monitor all FHA-insured Mortgages it…553 ch
ii. Standard The Mortgagee must monitor all FHA-insured Mortgages it originates, underwrites, services, or purchases, including those Mortgages originated by sponsored Third-Party Originators (TPO), for potential fraud, material misrepresentations, or other Material Findings. Suspected instances of fraud, material misrepresentations, and other Material Findings must be investigated and documented by the Mortgagee’s QC team, who must determine whether or not fraud or material misrepresentation actually occurred, or whether Material Findings exist.
iiiInternal Reporting to Senior Management The Mortgagee’s written…1,319 ch
iii. Internal Reporting to Senior Management The Mortgagee’s written QC Plan must contain a process for QC staff to report Findings identified through the QC process to senior management that complies with the following requirements. (A) Time Frame for Reporting For all Mortgages selected, Mortgagees must complete the initial Findings report within 60 Days of the date of selection. Initial review Findings must be reported to the Mortgagee’s senior management within 30 Days of completion of the initial Findings report. The Mortgagee’s final Findings report must be issued within 60 Days of the date the initial review Findings were reported to senior management. (B) Corrective Action Plan Mortgagee senior management must review and respond to each instance of fraud, material misrepresentation, or other Material Finding. The Mortgagee’s final report must identify the corrective and curative actions being taken, the timetable for completion, and any planned follow-up activities. (C) Follow Up The Mortgagee must discuss all Findings with the responsible party(ies) in order to ensure corrective action and to prevent similar Findings from occurring in the future. V. QUALITY CONTROL, OVERSIGHT, AND COMPLIANCE A. Quality Control of Lenders and Mortgagees 2. Institutional Quality Control Program Requirements
ivExternal Reporting to FHA (A) Fraud and Material…3,116 ch
iv. External Reporting to FHA30 ch
iv. External Reporting to FHA
AFraud and Material Misrepresentation The Mortgagee must report to…128 ch
(A) Fraud and Material Misrepresentation The Mortgagee must report to FHA all Findings of fraud and material misrepresentation.
BMaterial Findings The Mortgagee must report to FHA all Material…188 ch
(B) Material Findings The Mortgagee must report to FHA all Material Findings concerning the origination, underwriting, or servicing of a Mortgage that the Mortgagee is unable to mitigate.
CMitigated Findings Findings that do not involve fraud or material…167 ch
(C) Mitigated Findings Findings that do not involve fraud or material misrepresentation and were already Mitigated by the Mortgagee do not have to be reported to FHA.
DTime Frame for Reporting The Mortgagee must report all Findings…304 ch
(D) Time Frame for Reporting The Mortgagee must report all Findings of fraud or material misrepresentation to FHA immediately. The Mortgagee must report all other Material Findings that the Mortgagee is unable to mitigate to FHA no later than 90 Days after the completion of the initial Findings report.
ECorrective Action Plan For all Findings that must be reported,…217 ch
(E) Corrective Action Plan For all Findings that must be reported, the Mortgagee must identify what actions have been taken to attempt to mitigate each Finding, and report any planned or pending follow-up activities.
FMethod of Reporting (1) Title II Mortgages The Title II Mortgagee…1,702 ch
(F) Method of Reporting (1) Title II Mortgages The Title II Mortgagee must use the Self-Report feature in the Loan Review System (LRS) to report Title II Mortgage Findings to FHA. FHA may request supporting documentation, including the endorsement case binder, the QC report, and any other documentation necessary for FHA to fully evaluate the Finding. (2) Title I Loans The Title I Lender must make a Report of Non-compliant Activities to report Title I Loan Findings to FHA. The Report must be on the Title I Lender’s letterhead and detail the Finding(s) and Corrective Action Plan. The report must contain the following information, if applicable, to assist in any FHA review: • Title I Loan number V. QUALITY CONTROL, OVERSIGHT, AND COMPLIANCE A. Quality Control of Lenders and Mortgagees 3. Loan Level Quality Control Program Requirements • Borrower name, address and telephone number • Property address • Loan amount • Loan date • Property inspection date • Title I Lender loan number • Loan officer • Dealer name, address, telephone number, and Taxpayer Identification Number (TIN) • Manufactured Home Loan retailer name, address, and telephone number The report must be sent to: Housing Office of Lender Activities and Program Compliance Attn: Director, Quality Assurance Division Department of Housing and Urban Development 451 7th Street, S.W. Washington, DC 20410 If the Title I Loan has been insured by HUD, the insurance on the Title I Loan will stay in effect. If the Non-Compliant activity was caused or sanctioned by an employee of a Title I Lender, HUD may request that the Title I Lender indemnify HUD for any loss sustained, or may impose other sanctions against the Title I Lender.
GSuspected HUD Involvement If the Mortgagee suspects HUD employees…380 ch
(G) Suspected HUD Involvement If the Mortgagee suspects HUD employees or contractors were involved in fraud or material misrepresentation, the Mortgagee must refer the matter directly to HUD’s Office of Inspector General (OIG)). All referrals to the OIG should be made to the OIG Hotline’s call center at 1-800-347-3735 or via the OIG Hotline’s website at www.hudoig.gov/hotline.
vRequired Documentation The Mortgagee must retain all QC review…180 ch
v. Required Documentation The Mortgagee must retain all QC review results, including all selection criteria, review documentation, Findings, and actions taken to mitigate Findings.
Update 18 revision — optional now, mandatory 2026-11-10. Issued 2026-08-12 and stamped effective 2026-11-10. HUD's transmittal permits implementation immediately; it becomes required on 2026-11-10. A firm that has already adopted Update 18 should read this version.
6 sections · 6,407 characters of verbatim text. Open a section to read it, or . Every section below is in the page source whether open or closed.
§c. Fraud, Misrepresentation, and Other Findings (11/10/2026)62 ch
c. Fraud, Misrepresentation, and Other Findings (11/10/2026)
iDefinitions1,193 ch
i. Definitions (A) Finding A Finding is a determination of defect by the Mortgagee. (B) Material Finding In the context of mortgage origination and underwriting, a Finding is Material if disclosure of the Finding would have altered the Mortgagee’s decision to approve the Mortgage or to endorse or seek endorsement from FHA for insurance of the Mortgage. In the context of mortgage servicing, a Finding is Material if it has an adverse impact on the Property and/or FHA. (C) Mitigated Finding In the context of mortgage origination and underwriting, a Finding has been Mitigated if the Mortgagee has adequately addressed the deficiencies underlying the Finding, and such deficiencies have been remedied so that the Mortgagee’s decision to approve the Mortgage or to endorse or seek endorsement from FHA for insurance of the Mortgage is acceptable to FHA. In the context of mortgage servicing, a Finding has been Mitigated if the Mortgagee has adequately addressed the deficiencies underlying the Finding, and such deficiencies have been remedied through mortgage servicing actions taken by the Mortgagee so there is no longer an adverse impact on the Property and/or FHA.
iiStandard562 ch
ii. Standard The Mortgagee must monitor all FHA-insured Mortgages it originates, underwrites, services, or purchases, including those Mortgages originated by sponsored Third-Party Originators (TPO), for potential fraud, material misrepresentations, or other Material Findings. Suspected instances of fraud, material misrepresentations, and other Material Findings must be investigated and documented by the Mortgagee’s QC team, who must determine whether or not fraud or material misrepresentation actually occurred, or whether Material Findings exist.
iiiInternal Reporting to Senior Management1,193 ch
iii. Internal Reporting to Senior Management The Mortgagee’s written QC Plan must contain a process for QC staff to report Findings identified through the QC process to senior management that complies with the following requirements. (A) Time Frame for Reporting For all Mortgages selected, Mortgagees must complete the initial Findings report within 60 Days of the date of selection. Initial review Findings must be reported to the Mortgagee’s senior management within 30 Days of completion of the initial Findings report. The Mortgagee’s final Findings report must be issued within 60 Days of the date the initial review Findings were reported to senior management. (B) Corrective Action Plan Mortgagee senior management must review and respond to each instance of fraud, material misrepresentation, or other Material Finding. The Mortgagee’s final report must identify the corrective and curative actions being taken, the timetable for completion, and any planned follow-up activities. (C) Follow Up The Mortgagee must discuss all Findings with the responsible party(ies) in order to ensure corrective action and to prevent similar Findings from occurring in the future.
ivExternal Reporting to FHA3,032 ch
iv. External Reporting to FHA31 ch
iv. External Reporting to FHA
AFraud and Material Misrepresentation131 ch
(A) Fraud and Material Misrepresentation The Mortgagee must report to FHA all Findings of fraud and material misrepresentation.
BMaterial Findings191 ch
(B) Material Findings The Mortgagee must report to FHA all Material Findings concerning the origination, underwriting, or servicing of a Mortgage that the Mortgagee is unable to mitigate.
CMitigated Findings170 ch
(C) Mitigated Findings Findings that do not involve fraud or material misrepresentation and were already Mitigated by the Mortgagee do not have to be reported to FHA.
DTime Frame for Reporting310 ch
(D) Time Frame for Reporting The Mortgagee must report all Findings of fraud or material misrepresentation to FHA immediately. The Mortgagee must report all other Material Findings that the Mortgagee is unable to mitigate to FHA no later than 90 Days after the completion of the initial Findings report.
ECorrective Action Plan221 ch
(E) Corrective Action Plan For all Findings that must be reported, the Mortgagee must identify what actions have been taken to attempt to mitigate each Finding, and report any planned or pending follow-up activities.
FMethod of Reporting1,593 ch
(F) Method of Reporting (1) Title II Mortgages The Title II Mortgagee must use the Self-Report feature in the Loan Review System (LRS) to report Title II Mortgage Findings to FHA. FHA may request supporting documentation, including the endorsement case binder, the QC report, and any other documentation necessary for FHA to fully evaluate the Finding. (2) Title I Loans The Title I Lender must make a Report of Non-compliant Activities to report Title I Loan Findings to FHA. The Report must be on the Title I Lender’s letterhead and detail the Finding(s) and Corrective Action Plan. The report must contain the following information, if applicable, to assist in any FHA review: • Title I Loan number • Borrower name, address and telephone number • Property address • Loan amount • Loan date • Property inspection date • Title I Lender loan number • Loan officer • Dealer name, address, telephone number, and Taxpayer Identification Number (TIN) • Manufactured Home Loan retailer name, address, and telephone number The report must be sent to: Housing Office of Lender Activities and Program Compliance Attn: Director, Quality Assurance Division Department of Housing and Urban Development 451 7th Street, S.W. Washington, DC 20410 If the Title I Loan has been insured by HUD, the insurance on the Title I Loan will stay in effect. If the Non-Compliant activity was caused or sanctioned by an employee of a Title I Lender, HUD may request that the Title I Lender indemnify HUD for any loss sustained, or may impose other sanctions against the Title I Lender.
GSuspected HUD Involvement385 ch
(G) Suspected HUD Involvement If the Mortgagee suspects HUD employees or contractors were involved in fraud or material misrepresentation, the Mortgagee must refer the matter directly to HUD’s Office of Inspector General (OIG). All referrals to the OIG should be made to the OIG Hotline’s call center at 1-800-347-3735 or via the OIG Hotline’s website at www.hudoig.gov/hotline.
vRequired Documentation365 ch
v. Required Documentation The Mortgagee must retain all QC review results, including all selection criteria, review documentation, Findings, and actions taken to mitigate Findings. 3. Loan Level Quality Control Program Requirements Mortgagees must perform QC reviews of FHA-insured Mortgages the Mortgagee and its Affiliates originate, underwrite, or service.
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