HUD Mortgagee Letter 2024-24

hud-ml-2024-24

HUD Mortgagee Letter 2024-24. See obligation entries for operative requirements and verbatim primary-source citations.

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source:
  type: regulation
  id: hud-ml-2024-24
  authority: HUD Mortgagee Letter 2024-24
  description: |
    HUD Mortgagee Letter 2024-24. See obligation entries for operative
    requirements and verbatim primary-source citations.
obligations:
  - id: hud-ml-2024-24-default-interview-by-61st-day
    canonical_id: hud-ml-2024-24-default-interview-by-61st-day
    section: 'HUD ML 2024-24 — Alternative Interim Procedures: Early Default Intervention Interview Standard (III.A.2.h.xii(A))'
    description: |
      Under the alternative interim procedures (January 1, 2025 through June
      30, 2025), [LENDER] must have an interview with the Borrower — or make
      a reasonable effort to arrange an interview — no later than the 61st Day
      of delinquency, unless the Borrower is exempt; [LENDER] may conduct the
      interview face-to-face or using alternative communication methods
      (phone, email, video calling services, or other conferencing technology).
    type: do
    audit_question: For every FHA-insured Mortgage in default during the interim period (January 1, 2025 — June 30, 2025), can [LENDER] evidence either (a) an interview with the Borrower conducted by the 61st Day of delinquency or (b) a documented reasonable-effort attempt to arrange the interview, OR documentation of why the Borrower was exempt?
    program_review: Does the program account for the interim-period interview condition (Jan 1 - Jun 30, 2025) — conducting an interview (or reasonable effort to arrange one) no later than the 61st Day of delinquency unless the Borrower is exempt, by face-to-face or alternative methods?
    file_review: Spot-check interim-period delinquency files; confirm an interview by the 61st Day, a documented reasonable-effort attempt, or documented exemption.
    judgment: true
    feeds:
      - hud-ml-2024-24-servicing-file-documentation
    workflow_phase: servicing
    owner_role: default_servicing_analyst
    secondary_owner_role: compliance_officer
    cadence: per-delinquent-loan
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - hud-ml
      - fha
      - servicing
      - early-default-intervention
      - loss-mit-consultation
      - promoted
    primary_source:
      tier: 1
      authority: HUD ML 2024-24 — III.A.2.h.xii(A)
      source_class: hud-ml-pdf
      source_url: https://www.hud.gov/sites/dfiles/OCHCO/documents/2024-24hsgml.pdf
      snapshot_id: 6e7e6506e45043e3
      fetched_at: '2026-05-22T19:54:54Z'
      content_hash: sha256:06105cb7128dcfadff4113399f2937e4531d0954fdf468560528af1713fe49ef
      paragraph_quote: |-
        The Mortgagee must have an interview with the Borrower or make a 
        reasonable effort to arrange an interview no later than the 61st Day of 
        delinquency, unless exempt.
      drafter_attestation: |
        Copied verbatim from snapshot 6e7e6506e45043e3 (content.txt) at
        2026-05-22T20:22Z. Substring is the (A) Standard for Early Default
        Intervention interviews under the ML 2024-24 alternative interim
        procedures.
    promoted_at: '2026-05-22T20:17:34+00:00'
    promoted_from: hud-ml-2024-24-roundb-v1.yaml
  - id: hud-ml-2024-24-servicing-file-documentation
    canonical_id: hud-ml-2024-24-servicing-file-documentation
    section: HUD ML 2024-24 — Early Default Intervention Interview Required Documentation (III.A.2.h.xii(B))
    description: |
      For each Borrower in default during the alternative-interim-procedure
      period, [LENDER] must document in the servicing file (i) the reason the
      meeting is not required, if exempt; (ii) the dates and methods of its
      attempts at arranging an interview; and (iii) the date of its interview
      with the Borrower.
    type: do
    audit_question: For every FHA-insured Mortgage that became delinquent during the interim period, can [LENDER] retrieve from the servicing file (a) the exemption reason where applicable, (b) the dates and methods of arrangement attempts, and (c) the date of the actual interview with the Borrower?
    program_review: Do the P&Ps ensure the servicing file documents, for each interim-period default, the exemption reason (if exempt), the dates and methods of arrangement attempts, and the date of the interview?
    file_review: Pull interim-period default files; confirm the servicing file records the exemption reason, attempt dates/methods, and interview date.
    judgment: false
    feeds: []
    workflow_phase: servicing
    owner_role: default_servicing_analyst
    secondary_owner_role: compliance_officer
    cadence: per-delinquent-loan
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - hud-ml
      - fha
      - servicing
      - recordkeeping
      - servicing-file
      - promoted
    primary_source:
      tier: 1
      authority: HUD ML 2024-24 — III.A.2.h.xii(B)
      source_class: hud-ml-pdf
      source_url: https://www.hud.gov/sites/dfiles/OCHCO/documents/2024-24hsgml.pdf
      snapshot_id: 6e7e6506e45043e3
      fetched_at: '2026-05-22T19:54:54Z'
      content_hash: sha256:06105cb7128dcfadff4113399f2937e4531d0954fdf468560528af1713fe49ef
      paragraph_quote: 'The Mortgagee must document in the servicing file:'
      drafter_attestation: |
        Copied verbatim from snapshot 6e7e6506e45043e3 (content.txt) at
        2026-05-22T20:22Z. Substring is the headline of (B) Required
        Documentation; the three documentation elements are paraphrased in
        description.
    promoted_at: '2026-05-22T20:17:34+00:00'
    promoted_from: hud-ml-2024-24-roundb-v1.yaml
_promotion_history:
  - promoted_at: '2026-05-22T20:17:34+00:00'
    candidate_path: obligations\_remediation\_round_b_drafts\hud-ml-2024-24-roundb-v1.yaml
    candidates_promoted: 2
    candidates_skipped_existing: 0

Verbatim regulatory text (2)

Verbatim provisions from HUD Mortgagee Letter 2024-24 — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.

HUD ML 2024-24 — Alternative Interim Procedures: Early Default Intervention Interview Standard (III.A.2.h.xii(A))

The Mortgagee must have an interview with the Borrower or make a reasonable effort to arrange an interview no later than the 61st Day of delinquency, unless exempt.

Source: HUD ML 2024-24 — III.A.2.h.xii(A) · source URL · snapshot 6e7e6506e45043e3

HUD ML 2024-24 — Early Default Intervention Interview Required Documentation (III.A.2.h.xii(B))

The Mortgagee must document in the servicing file:

Source: HUD ML 2024-24 — III.A.2.h.xii(B) · source URL · snapshot 6e7e6506e45043e3