Freddie Mac Single-Family Seller/Servicer Guide 2403.4 — Consent to conduct Electronic Transactions

Freddie Mac Single-Family Seller/Servicer Guide 2403.4 — Consent to conduct Electronic Transactions

Effective 2025-12-17 · Freddie Mac's stamp for this section

This section contains requirements related to: ■ Consent to conduct electronic transactions ■ System security ■ Access to copies of transaction records (a) Consent to conduct electronic transactions The Seller consents to conduct Electronic Transactions, as defined in Chapter 1401, with Freddie Mac using Loan Selling Advisor® including, but not limited to, using Records, Electronic Records and Electronic Signatures in accordance with and as defined in Chapter 1401 and agrees that the Seller will be bound by the terms and conditions of such Electronic Transactions. When using Loan Selling Advisor, the Seller will make on-screen selections by “clicking on” certain designated items, icons or buttons to signify the Seller’s selection and/or agreement with various terms and conditions presented within Loan Selling Advisor. The Seller’s Electronic Signature includes, but is not necessarily limited to, the process or action of "clicking on" such designated items, icons or buttons. (b) System security Without limiting the provisions of Chapter 2401, Freddie Mac, in its sole discretion, will provide Sellers, Document Custodians and Warehouse Lenders with, or require Sellers, Document Custodians and Warehouse Lenders to create, user IDs, passwords, personal identification numbers and/or access codes, as applicable, to permit secure access to Loan Selling Advisor®. Sellers, Document Custodians and Warehouse Lenders must adopt security measures in accordance with Sections 1302.2, 1401.2(c), 1401.2(d), 2401.1 and 2403.2(a)(vii), as applicable. When a previously authorized user’s access must be terminated, the Seller, Document Custodian or Warehouse Lender must revoke the authorized user’s access as described in Section 2403.2(b). Alternatively, if the Seller, Document Custodian or Warehouse Lender is not enrolled in Freddie Mac Access Manager, they may request termination of access of a previously authorized employee by notifying Freddie Mac at CSA_Operations@FreddieMac.com. Freddie Mac will make commercially reasonable efforts to prevent the terminated employee from accessing Loan Selling Advisor promptly after the initial request, but cannot guarantee that it can prevent that employee from accessing Loan Selling Advisor before access has been terminated. Although Freddie Mac reserves the right to verify the information relating to any new authorized user identified, neither the Seller, Document Custodian nor Warehouse Lender may consider our failure to do so an act of negligence. (c) Access to copies of transaction records The Seller acknowledges and agrees that its ongoing access to copies of Records and Electronic Records related to any Electronic Transactions, as those terms are defined in Chapter 1401, conducted by the Seller using Loan Selling Advisor® will be: ■ Paper copies the Seller prints out using the Seller’s computer print capabilities and its printer; or ■ Electronic copies the Seller is able to download to its computer or copy to a disk Accordingly, the Seller assumes responsibility for obtaining and retaining copies of any such Records and Electronic Records for the Seller’s future reference. If the Seller is unable to print, download or copy any of the Records or Electronic Records, the Seller may contact Freddie Mac for assistance in obtaining copies of the Electronic Records that Freddie Mac may have stored. Freddie Mac Single-Family Seller/Servicer Bulletin

Source: Freddie Mac Single-Family Seller/Servicer Guide 2403.4 — Consent to conduct Electronic Transactions · source URL · snapshot 4c94f67729042dd6