Fannie Mae Servicing Guide D2-2-04 — Sending a Borrower a Solicitation Package for a Workout Option

fnma-svc-d2-2-04

Fannie Mae Servicing Guide D2-2-04 — Sending a Borrower a Solicitation Package for a Workout Option.

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Fannie Mae Servicing Guide D2-2-04 — Sending a Borrower a Solicitation Package for a Workout Option

Effective 2017-09-13 · publisher's stamp for this provision

D2-2-04, Sending a Borrower a Solicitation Package for a Workout Option (09/13/2017) Introduction This topic contains information on sending the borrower a Borrower Solicitation Package for a workout option. Sending a Borrower a Solicitation Package for a Workout Option Sending a Borrower a Solicitation Package for a Workout Option If at any time during the delinquency the servicer has achieved QRPC and has not obtained a resolution to the delinquency, the servicer must send the borrower a Borrower Solicitation Package, if a Borrower Solicitation Package has not previously been sent. A Borrower Solicitation Package consists of the following documents: Borrower Solicitation Letter (Form 745), or equivalent; and Mortgage Assistance Application (Form 710), or equivalent, provided that the equivalent form requests the same financial information and documentation, hardship information, and attestations from the borrower. Note: The servicer is authorized to include IRS IVES Request for Transcript of Tax Return (IRS IVES Form 4506-C) in the Borrower Solicitation Package. If the servicer has not achieved QRPC or obtained a resolution to the delinquency by the 45th day of delinquency, the servicer must send either a Borrower Solicitation Letter (Form 745), or equivalent, or a Borrower Solicitation Package. Note: If the servicer customizes Form 745, it must make the letter available to Fannie Mae upon request and it must retain references to the Homeowner’s HOPE™ Hotline Number (1-888-995-HOPE) within the Borrower Solicitation Package. The servicer is authorized to mail, fax, or electronically transmit copies of Form 745, or equivalent, and other documents associated with the Borrower Solicitation Package to a borrower; or permit a borrower to copy, print, or download a copy of such documents via a secure servicer-provided Internet website. See Selling Guide A2-4.1-03, Electronic Records, Signatures, and Transactions for information on electronic record requirements.

Source: Fannie Mae Servicing Guide D2-2-04 — Sending a Borrower a Solicitation Package for a Workout Option · source URL · snapshot cf63a82bbb4adfba

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Source of record: https://claudeforcompliance.com/regs/fnma-svc-d2-2-04/ · register fnma-svc-d2-2-04 · verbatim, source-snapshotted regulator text from the Claude for Compliance corpus. To work from every register at once, download the corpus and follow the methodology.